Carry with Confidence Guarantee

Products under this warranty are guaranteed to be free from manufacturing defects in materials and workmanship for the life of the product.  The Carry with Confidence Guarantee also covers repairs of a functional nature if the damage is caused from abuse or mishandling by a common carrier.  If such a defect appears during the warranty period, Victorinox will repair or replace your product, as appropriate, free of charge with an equivalent or updated model of comparable value.  This guarantee is non-transferable and does not cover the contents of your bag, cosmetic wear & tear, or damage resulting from abuse misuse, unathorized repair or improper handling.  In the event of a defect during the warranty period, contact Customer Service to obtain a return authorization number, and return your product to their authorized repair center with originial sales receipt validating your purchase.  You may also contact Bag & Baggage (913) 677-1685 for repair issues as Bag & Baggage is an authorized repair facility.  Collections Covered:  Architecture, E-Motion 360, Mobilizer NXT, & Werks Traveler

Travel Choice Limited Warranty

Products under this warranty are guaranteed to be free from manufacturing defects in materials and workmanship for five years from the date of purchase for the original owner.  If such a defect appears during the warranty period, Victorinox will repair or replace your product, as appropriate, free of charge with an equivalent or updated model of comparable value.  This guarantee is non-transferable and does not cover the contents of your bag, cosmetic wear & tear or damage resulting from abuse, misuse, unathorized repair, improper handling or common carrier damage.  In the event of a defect during the warranty period, contact Customer Service to obtain a return authorization number, and return your product to their authorized repair center with originial sales receipt validating your purchase.  You may also contact Bag & Baggage (913) 677-1685 for repair issues as Bag & Baggage is an authorized repair facility.  Collections Covered: Werks Traveler Hardside and Mobilizer NXT Hardside

Lifetime Warranty

Products under this warranty are guaranteed to be free of manufacturing defects in materials and workmanship for the life fo the product.  If such a defect appears during the warranty period, Victorinox will repair or replace your product, as appropriate, free of charge with an equivalent or updated model of comparable value.  This guarantee is non-transferable and does not cover the contents of your bag, cosmetic wear & tear, or damage resulting from abuse, misuse, unauthorized repair, improper handling or common carrier damage.  In the event of a defect during the warranty period, contact Customer Service to obtain a return authorization number, and return your product to their authorized repair center with originial sales receipt validating your purchase.  You may also contact Bag & Baggage (913) 677-1685 for repair issues as Bag & Baggage is an authorized repair facility.  Collections Covered: Altius, CH-97, & select Lifestyle Accessories 3.0

Travel Select Limited Warranty

This product is guaranteed to be free from manufacturing defects in materials and workmanship for two years from the date of purchase for the original owner.  If such a defect appears during the warranty period, Victorinox will repair or replace your product, as appropriate, free of charge with an equivalent or updated model of comparable value.  This guarantee is non-transferable and does not cover cosmetic wear & tear, damage to third party electronics or damage resulting from abuse, misuse, unathorized repair, improper handling, power outage, or any uncontrollable environmental damage.  In the event of a defect during the warranty period, contact Customer Service to obtain a return authorization number, and return your product their authorized repair center with originial sales receipt validating your purchase. Collections Covered: select Lifestyle Accessories 3.0

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Please direct any questions to the Victorinox Customer Service Department:
TRG Group, 2047 Westport Center Drive, St. Louis, MO 63146.
1-888-658-0717