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SHOP WITH CONFIDENCE!

100% Satisfaction Guarantee

30-Day Money Back Guarantee

Have confidence in ordering with Best Luggage Online. To ensure your complete satisfaction, we offer a 30-day money back guarantee on unused and unmonogrammed merchandise.   We refund any return in the manner is was purchased, so long as it is returned in saleable condition within thirty days of purchase.  In the event that you need to return a product, please Contact Us for instructions.   

Warranties

Best Luggage Online features only premium brand luggage that is covered by the manufacturer's warranty.  Manufacturer warranty information is listed on the product details page for all items we currently sell on our site.  For other products, or for more details on specific warranties, please contact the manufacturer directly.

Low Price Guarantee

We commit to selling all products at the best available price.  If you find a better price anywhere on the Internet, please Contact Us to place your order by phone and we will match the best available price.  Please provide name of website, specific style number, and best price found.

FREE SHIPPING On Orders Over $50!!!

Best Luggage Online features FREE SHIPPING for orders over $50.  For orders under $50, shipping charges are $6.50 per box shipped domestically.  Please reference our Shipping Policy for more information.

We normally ship all in stock items within 1 business day from the time your order is received. Orders are shipped via UPS and actual delivery time will vary according to your UPS Zone (in most cases it averages 5-10 business days from the day that the order was placed).  

Taxes

Best Luggage Online does NOT charge sales tax for orders placed outside of Kansas! If you order within the state of Kansas, you will be charged an additional 7.525% for sales tax.

Backorders

In the rare instance that an item is on backorder after you have placed an order with us, we will notify you within 48 hours of the order and find the best resolution for the order.

Cancellations

Since we attempt to ship orders within 24 hours, cancellation of an order must be received within 24 hours of the order being placed. Shipping, handling and freight charges will apply to all orders shipped prior to our receiving your cancellation. Please email support@bestluggageonline.com to cancel an order.