Briggs & Riley is dedicated to developing travelware products of superior design, performance and value. As an indication of its commitment to building a lifelong relationship with its consumers, Briggs & Riley prides itself on offering the most consumer-friendly warranty in the travelware industry. If your Briggs & Riley bag is ever broken or damaged, even if it was caused by an airline, Briggs & Riley will repair it free of charge. Simple as that!

Just call 888.HMB.BAGS and Briggs & Riley will give you all the information that you need to bring or ship your bag to an Authorized Repair Center. The "Simple as that" warranty will cover the repair of all functional aspects of your Briggs & Riley bag for life. The company will continue to repair your bag even if you decide to purchase a new Briggs & Riley product with the latest performance innovations.

Naturally, the “Simple as that” warranty does not cover cosmetic wear or cleaning, nor does it cover the replacement of lost or stolen bags and/or its content. If your bag or its contents are damaged by an airline and you wish to hold them responsible, file a claim with the carrier before leaving the airport.  If you choose not to do this and instead wish for Briggs & Riley to repair your bag, the company will be happy to do so at no charge.